Unlocking Business Potential through Data-Driven Insights

I provide expert business analysis services across a diverse range of industries, including Healthcare, Finance, Technology, Transport, Insurance and Government. I leverage a combination of proven methodologies, including Agile, Waterfall, and Lean, to deliver tailored solutions that meet your unique business needs.

My Expertise:

Requirements Gathering: I meticulously elicit, analyze, and document stakeholder requirements, ensuring a clear understanding of project objectives.

Process Mapping: I identify and visualize business processes to optimize workflows, eliminate bottlenecks, and improve efficiency.

Data Analysis: I leverage data analytics to uncover valuable insights, identify trends, and inform strategic decision-making.

Feasibility Studies: I conduct thorough feasibility analyses to assess the viability and potential return on investment of proposed projects.

User Story Mapping: I collaborate with stakeholders to create meet stories that effectively capture meet needs and guide development efforts.

My Approach:

Client-Centric: I prioritize your business goals and objectives throughout the entire project lifecycle.

Data-Driven: I rely on data and evidence to inform all My decisions and recommendations.

Collaborative: I foster strong working relationships with My clients, ensuring open communication and active participation.

Results-Oriented: I am committed to delivering tangible results that drive business value and improve performance.

My Tools:

I utilize industry-leading tools such as Jira, Confluence, Lucidchart, Miro to enhance collaboration, streamline workflows, and deliver high-quality deliverables.

Let me help you:

Improve business processes and efficiency.

Reduce costs and improve profitability.

Enhance customer satisfaction.

Gain a competitive advantage.

Achieve your business goals.

Help your staff perform at their best.

As a Business Analyst and Consultant, I specialize in helping businesses optimize their operations through effective staff training. I bridge the gap between business processes and IT systems, ensuring seamless transitions during technology upgrades and system implementations. My services include:

Business Process Analysis & Documentation: I analyze current workflows, identify inefficiencies, and document clear, concise Standard Operating Procedures (SOPs).

IT System Training: I provide comprehensive training on new and existing IT systems, covering all aspects of their usage and functionality.

Knowledge Transfer: I facilitate effective knowledge transfer between departments and individuals, ensuring smooth operations and minimizing disruptions.

Operational Readiness: I assist businesses in preparing for and transitioning to new systems and processes, ensuring a smooth and successful go-live."**

This description highlights the key value propositions of your services:

Improved efficiency and productivity through streamlined processes and well-trained staff.

Reduced risk associated with system upgrades and transitions.

Enhanced employee knowledge and skills leading to increased job satisfaction and performance.

Improved communication and collaboration within the organization.

Creating Engaging Online Experiences

I specialize in crafting high-quality, custom Websites that are not only visually stunning but also user-friendly, functional, and effective in achieving your business goals.

My Services:

Website Design & Development:

Custom Website Development: I build unique, responsive Websites tailored to your specific needs and brand identity.

E-commerce Solutions: I design and develop online stores with robust features, secure payment gateways, and seamless checkout processes.

Website Maintenance & Support:

Ongoing Maintenance: I provide ongoing Website maintenance, including security updates, backups, and performance optimization.

Technical Support: I provide prompt and reliable technical support to address any issues that may arise.

My Approach:

Collaborative: I work closely with you throughout the entire development process to ensure your vision is brought to life.

User-Centered: I prioritize user experience, creating Websites that are easy to navigate and engaging for your target audience.

Data-Driven: I leverage data analytics to track Website performance and make data-driven decisions to improve user engagement and conversion rates.

Results-Oriented: I focus on delivering measurable results, such as increased Website traffic, higher conversion rates, and improved brand awareness.

Let me help you:

Establish a strong online presence.

Enhance your brand image.

Increase customer engagement.

Drive online sales and revenue.

Gain a competitive edge.

Helping You Find the Right Software, Not Just Any Software.

At ZED Consulting, we specialize in helping organizations navigate the complex software landscape. Whether you’re replacing legacy systems, exploring digital transformation, or scaling your operations — choosing the right solution is critical.

With deep experience across enterprise asset management, customer service platforms, procurement systems, and niche SaaS tools, we deliver structured, unbiased market scans to help you shortlist, assess, and select fit-for-purpose software solutions.

What We Offer:

1. Software Market Scans

We conduct structured scans of the software market, identifying potential solutions aligned with your business, technical, and compliance requirements.

2. Requirements Discovery & Workshops

Through facilitated workshops, we engage your stakeholders to define functional and non-functional requirements — from user roles to integration needs.

3. Vendor & Product Evaluation

We build comparison matrices and scoring models to evaluate shortlisted products based on price, functionality, user experience, data sovereignty, and more.

4. Options Papers & Executive Reporting

We prepare clear, decision-ready reports with pros/cons, risks, and recommendations — ideal for executive teams, procurement panels, or board approvals.

5. Solution Selection Support

From demo coordination to RFP support and vendor engagement, we stay by your side until the right decision is made.

Past Platforms We’ve Assessed or Delivered:

ERP & Procurement: SAP (Various Modules)

CRM: Microsoft Dynamics

Asset Management: IBM Maximo

Contract Management: Contract Eagle

Data & Reporting: Microsoft Power BI

SaaS Solutions: GetHomeSafe

Project Management: Jira

Integration Platforms: Microsoft Azure

Contact Centre: AWS Amazon Connect

...and many more.